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How do I place an order?

Simply browse our products in our store, select the items you’d like to purchase, and click “Add to Cart.” When you’re ready, go to your cart and click “Checkout.” Enter your shipping and payment details, confirm your order, and you’ll receive an order confirmation email shortly after.

When will I receive my order?

Once your order has been processed and shipped, delivery usually takes 3–7 business days, depending on your location. You will receive a confirmation email with shipping details once your order is on the way.

How much is the delivery fee?

Delivery fees are calculated at checkout based on your location and the size of your order. You will be able to see the exact shipping cost before completing your purchase.

Where can I find the step-by-step Instruction video?

You can find our step-by-step instruction videos on our website and on our YouTube channel. These videos will guide you through the baking process to help you make delicious mochi easily at home.

Where can I watch your recipe videos?

You can find our recipe videos on our website and on our social media channels like TikTok and YouTube. We regularly share easy and fun recipes to help you enjoy baking mochi at home.

Ingredients information

You can find the full list of ingredients information on the product packaging and on the product page on our website. If you have any specific questions, please feel free to contact us.

How can I contact you?

If you have any questions, feel free to contact us through the contact form on our website or send us an email. We’ll be happy to help and will get back to you as soon as possible.